Legal Information for LamaBet
Who Operates This Site
Lamabet24.com is operated by Skyline Comoros Ventures Ltd, registered in Anjouan, Union of Comoros, with a registered address at Hamchako, Mutsamudu, Anjouan, Union of Comoros. The site operates under an offshore gaming licence issued in that jurisdiction; it is not registered with or authorized by any Canadian provincial regulator, and players are responsible for confirming that accessing an offshore gambling site is permitted in their own province before registering or depositing. Correspondence addressed to the operator should be sent to [email protected] rather than to the registered address, which is not staffed for player correspondence.
Copyright Over Our Content
The text, layout, graphics and original imagery published on lamabet24.com are the property of Skyline Comoros Ventures Ltd and may not be reproduced, republished or redistributed without written permission. Game titles, logos, characters and in-game assets that appear in the LamaBet lobby, including titles from Pragmatic Play, Evolution Gaming, Play’n GO, NetEnt, Playtech and the other providers listed in our game catalogue, remain the trademarks and copyrighted property of their respective studios and are displayed under licence for the purpose of offering those games to our players. Screenshots, previews and descriptions of these games published on lamabet24.com are provided for informational purposes and do not transfer any ownership or licensing right to a visitor beyond viewing the page.
Responsibility for Content and External Sources
Skyline Comoros Ventures Ltd is responsible for the content it publishes directly on lamabet24.com, including promotional text, bonus terms and account information. Where a page links to a resource outside lamabet24.com, such as a responsible gambling support organization, that external resource is maintained independently and we are not responsible for its content, availability or any changes made to it after publication of our link. Game outcomes and RTP figures displayed on lamabet24.com are supplied by the respective game studios and are not independently generated by the operator.
How We Handle Disputes
A player who believes a dispute has not been resolved through our support channels can request that the matter be escalated beyond the agent originally handling it, either through live chat or by writing to [email protected] with the account email and a summary of the issue. We aim to provide a substantive response to an escalated complaint within five business days of the escalation being logged, and a complaint involving a payment dispute is reviewed against the transaction and account activity records before a decision is issued. If a complaint remains unresolved after our internal process has been exhausted, the player may raise the matter directly with the Anjouan Gaming Authority as the regulator responsible for supervising the operator’s licence.
Our Licence and Regulator
Skyline Comoros Ventures Ltd holds Anjouan Gaming Authority Licence No. ALSI-2451978, issued by the Anjouan Gaming Authority, the regulatory body responsible for online gaming licences issued out of Anjouan, Union of Comoros. This licence authorizes the operation of the casino and sportsbook offered at lamabet24.com and governs the operator’s conduct toward its players, independently of any provincial licensing regime in Canada.
How to Reach Us
Questions about this legal notice, the operator’s registration, or the licence referenced above can be sent to [email protected]. This is the same address used for general player support, so include a note in the subject line indicating that the query relates to legal or operator information to route it correctly.